Health and Safety Policy — Business Waste Removal Camden Town

This Health and Safety Policy sets out the commitments and controls that govern the operation of our commercial waste and rubbish company. The policy applies across our service area and covers all aspects of business waste removal Camden Town operations, from collection and transport to transfer and disposal. Our objective is to prevent injury and ill health, protect workers, clients, contractors and the public, and ensure compliance with statutory obligations and best practice in waste removal.

This policy defines roles and responsibilities, risk assessment processes, training requirements and the safe systems of work required for safe rubbish removal. It is the duty of every employee and subcontractor to co-operate with these arrangements and to report hazards and incidents promptly. The policy supports a safety-first culture across our commercial waste collection teams and administrative staff.

Risk assessment is central to how the waste removal business manages hazards. We will identify, evaluate and control risks associated with: manual handling, vehicle operations, lifting and loading, sharps and hazardous materials, slips, trips and falls, unsafe stacking, and interface with members of the public on site. Risk controls will be proportionate to the severity of the hazard and documented as part of the operational method statements used by our rubbish removal crews.

We require documented safe systems of work for all routine and non-routine tasks. These systems include pre-shift vehicle checks, load restraint procedures, segregation of recyclable and hazardous streams, and lockout procedures for mechanical plant. Personal Protective Equipment and appropriate clothing must be worn at all times where risks have been identified. Where PPE is the control measure, management will provide fitting, maintenance and replacement, and ensure its use is enforced.

Training and competence form a core part of our policy. All staff and subcontractors engaged in waste clearance must receive induction training, job-specific instruction and refresher training at planned intervals. Training covers safe manual handling techniques, use of lifting equipment, hazardous waste identification, spill response, and emergency procedures. Records of training and competence assessments will be maintained and reviewed during supervision and performance checks by management.

Vehicle safety and driver controls: our fleet procedures are designed to minimise road risk and prevent on-site incidents. Drivers must hold valid licences, follow loading limits, secure loads, and carry appropriate documentation for controlled wastes. Regular vehicle maintenance schedules and defect reporting systems are enforced. Mobile phone use while driving is prohibited except with hands-free controls and according to local road safety law.

Manual handling controls and ergonomic measures are implemented to reduce musculoskeletal injuries. Mechanical aids, trolleys, and lifting equipment will be provided and used where reasonably practicable. Job rotation and task design help limit repetitive strain. Employees must not attempt lifts beyond their capability and are required to seek assistance or use mechanical aids for heavy or awkward items.

Hazardous and controlled wastes are managed under strict procedures to prevent contamination, emissions and exposure. Chemical substances, asbestos-containing items, sharps and electrical waste are segregated, labelled and stored securely. Disposal routes are only to licensed facilities, and appropriate transfer notes and health and safety documentation are completed. Where specialist removal is required, only competent, accredited contractors will be engaged and their safety performance checked before and during works.

Emergency preparedness and incident management procedures are maintained to ensure swift, proportionate response to spills, exposures, vehicle accidents and other incidents. First aid provision, spill kits, fire extinguishers and clear reporting lines are in place. All incidents, near-misses and dangerous occurrences are recorded, investigated and used to drive continuous improvement in our waste handling practices.

Supervision, monitoring and review are essential. Routine inspections, toolbox talks, safety audits and management reviews will measure compliance and the effectiveness of controls. Key performance indicators, including incident rates and training completion rates, are reported internally and form the basis for corrective actions. Where non-conformance is identified, remedial actions will be taken promptly and communicated to affected personnel.

Contractor management and client site rules: when operating on client premises, our teams will comply with site-specific safety requirements and cooperate with client safety representatives. Pre-engagement checks on subcontractors include health and safety competence, insurance cover, and references. Contractors are required to adhere to the same standards as our in-house teams and to provide evidence of their safety systems and training.

Policy review and governance: this Health and Safety Policy will be reviewed at least annually and updated when significant changes occur in legislation, operations, fleet composition or incident trends. Management is committed to providing the necessary resources to implement this policy effectively. Everyone has a role to play in ensuring the safe delivery of business waste services, rubbish removal and commercial waste collection across our service area.